Wests Tigers Rugby League Football Pty Ltd Privacy Policy

Herein Wests Tigers Rugby League Football Pty Ltd will be referred to as "Wests Tigers".

Introduction

The Wests Tigers respects the privacy of personal information that it collects from its supporters and members and is committed to managing that information in an accurate and responsible manner.

The Wests Tigers is covered by the Privacy Act 1988 and its ten National Privacy Principles (NPPs) which govern the way we collect, use, disclose and secure your personal information after 21 December 2001, as well as the access you may have to that information to correct or update it.

This Privacy Policy summarises how we adhere to the NPPs.

1 Collection
The Wests Tigers will only collect personal information that is required to service your supporter and membership needs. The club does not seek to collect information that will not enhance your time as a member or supporter of the club, nor shall it be intrusive during collection time in any manner.

The Wests Tigers collects information that identifies you, such as your name, address (postal and email), date of birth, gender, contact numbers. The club may also collect other information from you to help us identify you as a member or supporter. This information may include your Occupation, Favourite Player, and preference in communication methods.

We also collect bank account details and or credit card details provided by you for the purpose of collecting membership fees. We may collect this directly from you, or from a person who has nominated you as a member or supporter. The club may collect data from external sources. These include the NRL, Proticket and Ticketek in order to collect NRL Membership records or match attendance data.

The club may collect data with both a primary and secondary purpose. For example, the club may collect data from Club Raffles or Junior Clinics. The primary purpose of this collection for these examples may be for a person to gain entry into the raffle and in the second example, participate in a football clinic. The club may use this data as prospecting data for future use

2 Use and Disclosure of Personal Information
The Wests Tigers uses the personal information collected principally for the purpose of servicing your needs as a Wests Tigers member or supporter. The primary use of your personal information is to provide you with membership, club marketing and communication material. This may include renewal forms, membership packages, email newsletters, merchandise catalogues, or other club related offerings. Your credit card details or financial history with the club shall never be disclosed.

The club may use your personal information in order to enhance your experience as a Wests Tigers member or supporter. The club shall only ever disclose personal information to official club partners (ie sponsors) for member or supporter related promotions. Where necessary, we may disclose information about you to third parties. These third parties are organizations that work closely with us in order to help the club ensure that your needs as a member or supporter are fulfilled. These organizations include Mail Delivery, Telemarketing, IT and Printing businesses. In these instances, the privacy of your personal information is still of utmost importance and in no way compromised. All third parties whom your personal information may be disclosed to, are aware of Privacy Policy obligations and are familiar with the requirements of the club in relation to your privacy.

3 Data Quality
The Wests Tigers undertakes reasonable measures to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. The club will provide all members and lapsed members with renewal forms during October or November. These forms identify the majority of information we hold on you as an individual or family. This provides you with an opportunity to confirm and correct any personal information. To assist us to keep your personal information accurate and up-to-date, please also advise us of any changes as they occur.

4 Data Security
The Wests Tigers understands the necessity to ensure personal information is kept secure at all times. We undertake a variety of methods to ensure that your personal information is held securely and we take steps to protect it from misuse and loss, and from unauthorised access, modification or disclosure. These methods include;

* physical security — by adopting measures to prevent unauthorised entry to premises, systems to detect unauthorised access and secure containers for storing paper-based personal information;

* computer and network security — by adopting measures to protect computer systems and networks for storing, processing and transmitting personal information from unauthorised access, modification and disclosure;

* communications security — by protecting communications via data transmission, including email and voice, from interception, and preventing unauthorised intrusion into computer networks; and

* personnel security — by adopting procedural and personnel measures for limiting access to personal information by authorised staff for approved purposes and controls to minimise security risks to our IT systems.

5 Openness
The Wests Tigers Privacy Policy sets out clearly how we handle your personal information and protect your privacy through this document. The Wests Tigers will take reasonable steps to let you know what sort of personal information we hold, for what purposes, how we collect it and the uses and discloses of that information.

For more information on the Privacy Policy, please email membership@weststigers.com.au

6 Access & Correction
The Wests Tigers strongly encourages members and supporters to contact the club in order to keep their personal information current and accurate. Should you wish to access or correct your personal information, please direct your request to the Wests Tigers Membership Department through the following contact details:
Mail:
Wests Tigers Membership
PO BOX 169
North Strathfield NSW 2137
Phone: 02 8741 3300

Email: membership@weststigers.com.au

You may be required to provide suitable identification to enable us to protect the security and privacy of your personal information. If you establish that information held is not accurate, complete or up to date, then we will take reasonable steps to correct the information.
The club may also use data management software in order to minimize the risk of capturing and storing inaccurate address information.

7 Identifiers
The Wests Tigers does not use any personal identifiers issued by a government agency. For example, a Tax file number or Medicare number as an identifier in our database systems. Should this change in the future, we will seek your consent in order to do so, as required by the National Privacy Principles.

8 Anonymity
In order for the Wests Tigers to provide an appropriate level of service to our members and supporters, it is generally required that you identify yourself. If you do not wish to identify yourself, members or supporters may have the option of not identifying themselves if the club does not have to access your personal information.

Trans-border Data Flows
The Wests Tigers will not supply any information stored on organizational databases to any person or organization in a foreign country unless:
The individual consents to that transfer; or
The transfer is for the benefit of the individual; and it is impracticable to obtain the consent of the individual to that transfer; and if it were practicable to obtain that consent the individual would be likely to give it.

10 Sensitive Personal Information
The Wests Tigers does not keep any sensitive information about a member or supporter. Sensitive Information can be defined as information or an opinion about an individual’s:
* racial or ethnic origin; or
* political opinions; or
* membership of a political association; or
* religious beliefs or affiliations; or
* philosophical beliefs; or
* membership of a professional or trade association; or
* membership of a trade union; or
* sexual preferences or practices; or
* criminal record