You have skipped the navigation, tab for page content

Member Information

A-Z Membership Information

About Wests Tigers

Wests Tigers is an NRL Club based in the Inner West and South West Sydney, formed at the end of the 1999 NRL season as a result of a joint- venture between the Balmain Tigers and Western Suburbs Magpies. To read more about our club’s great history, click here.

Autographs

Wests Tigers will provide multiple opportunities for Members to get autographs from their favourite players in the 2021 season including 2021 Members Day, post-match functions, away events and more!

Club News

For the most up to date club news please visit www.weststigers.com.au.
All 2021 Members will also receive Club news and updates via email from the email address roar@theweststigers.com.au. Please save this email address to your contacts to avoid emails going to your junk/spam folders.

Community Requests

All community requests must be in the form of an email or form completion. For further information, please click here.

Concession Membership

To qualify for a Concession Membership, you must hold a Department of Social Services, Pensioner Concession or current full-time Student Card. Wests Tigers retains the authority to request proof of identity and eligibility at any point.

Contact Us

You can contact our friendly Membership Team via membership@weststigers.com.au or by calling (02) 8741 300 between the hours of 9:00am to 5:00pm. To contact other departments, please click here.

Family Membership

A Family Membership is the most cost-effective way to take your family to Wests Tigers home games. A Family Membership is comprised of two (2) adults and two to four (2-4) juniors aged between 5-15 years old. Please note that all Family Members must have their name and date of birth on their Membership account. Wests Tigers retains the right to withhold sending your Membership pack until these details are updated. Failure to update your details will result in the cancellation of your 2021 Family Membership.

Fixtures

The 2021 draw will be made available via the Wests Tigers official website once released in conjunction with the NRL.

Follow Us on Social Media

Click here to follow us on Facebook.
Click here to follow us on Instagram.
Click here to follow us on Twitter.
Click here to subscribe on YouTube.

Game Access

2021 Wests Tigers Members can attend designated home games by scanning their 2021 Membership card. If you forget your Membership Card, you can scan the PDF version of your card that is emailed when your pack is on its way. If you are unable to locate this email, please come and visit our friendly Membership team at the game. All 2020 Members who have chosen to have their Membership credited for 2021 will not receive a plastic Membership card, rather a PDF email version.

General Admission Membership

By purchasing a General Admission Membership, you are guaranteed entry into package designated games in 2021. Please note that a General Admission Membership does not guarantee you a physical seat. To view this seating allocation, please click here.

Junior Membership

A child is eligible for a Junior Membership if they are aged between 5 and 15 years at the date of purchase. Please note that a name and date of birth is required for each junior Member. Failure to provide this data will result in the Membership pack not being sent and Wests Tigers retain the authority to cancel this Membership. Please note children aged below five years old do not require a Membership or ticket providing that they are seated on their parent’s lap and do not take up a seat.

Lost Membership Card

If you misplace or lose your 2021 Membership card you are able to attend home games using the PDF version of your Membership card. If you would prefer the physical card you are able to order a replacement for $10 by calling our Membership team on (02) 8741 3300.

Member Behaviour

All Wests Tigers Members agree to be bound by the Members Code of Conduct and behave in a manner that enhances the reputation of the brand, rather than diminish it. Any Member who is found to be in breach of this code may have their Membership cancelled without a financial refund. To read the full Member Code of Conduct, please click here.

Member Loyalty Program

Wests Tigers values all their Members and rewards loyalty through a program which considers consecutive Membership tenure, commencing from 2007. Once Members reach certain milestones they will receive a commemorative item from the club. To view our Member Loyalty program, click here.

Membership Pack

All 2021 Wests Tigers Members will receive a Membership core pack which can be viewed at the time of purchase. As we work with an overseas supplier your Membership pack will take between four and five weeks to arrive following your purchase. You will receive an email once your pack is on its way. To receive your Membership pack before Christmas you must renew before October 30, 2020.

Membership Renewal

All 2020 Wests Tigers Members will have the opportunity to have their Membership automatically renewed for the 2021 season on October 15. Alternatively, Members can renew their Membership online via the Wests Tigers Membership website or by calling the team on (02) 8741 3300.

Membership Team

Wests Tigers’ friendly Membership Team is the best point of contact for all your Membership related enquiries. The best way to contact them is via membership@weststigers.com.au or on (02) 8741 3300, Monday to Friday between 9:00am and 5:00pm.

Merchandise

As a 2021 Wests Tigers Member you will receive 10% off all full priced merchandise by using the promo code provided in your transaction receipt.

For all your official Wests Tigers Merchandise, click here.
You can also contact our friendly Merchandise Team directly via roarstore@weststigers.com.au

Merchandise Voucher

If your 2021 Membership includes a $30 merchandise voucher you will be able to redeem this by presenting the physical voucher on game day or entering the promo code in the checkout section of the online Roarstore. Please note this voucher cannot be used in conjunction with any other discount codes and has a minimum spend of $60. You can only use one voucher per transaction. Voucher is only valid for the 2021 season.

Non-Ticketed Membership

The best Membership option for Members who live interstate, overseas or cannot attend games but want to be a part of our great club. A Non-Ticketed Membership includes a 2021 Membership pack, along with access to all exclusive Member benefits.

Opt-Out

Upon the purchase of a Wests Tigers Membership you are opted into the automatic rolling renewal program, which takes place at the end of the season or a date specified by the Club. All Members are given a two-week window to opt-out of this automatic rollover, whereby the Member needs to complete the opt-out form. No opt-out requests will be accepted verbally over the phone.

Partial Payment Program

The partial payment program gives our Members the option to pay their 2021 Membership over equal instalments opposed to one instalment at the time of purchase. The first instalment occurs the day after the Membership purchase and then on the 15th of each Month following the purchase. All partial payment purchases incur a 3.09% administration fee on each instalment and a one off $5 fee on all new accounts. Failure to complete payments will result in game access being revoked.

Premium Reserved Membership

By purchasing a Premium Reserved Membership, you are allocated a set seat at the venue/s included in your 2021 Membership package. Please note that Premium Reserved seating does not guarantee seating within the Grandstand at Leichhardt Oval as it is close to capacity. To view the seating map for each venue, click here.

Pre-Christmas Delivery

All Memberships purchased before October 30, 2020 will arrive pre-Christmas providing the address on your Membership account is correct prior to dispatch. Please note that all Memberships purchased after this date will not arrive prior to Christmas.

Refund Policy

Wests Tigers Memberships are non-refundable and Member benefits are non-transferable. Once a Membership has been purchased, Wests Tigers is under no obligation to provide a cancellation or refund. Requests for refunds must be submitted in writing and may only be considered in exceptional circumstances.

Rolling Renewal

The Rolling Renewal (automatic rollover) has been designed to remove the hassle from renewing your Membership and allows you to have your Membership automatically rolled over each season. You can choose whether to pay via equal monthly payments or one annual payment. Both options rollover each season, however you are provided with a window to upgrade, change or opt-out of your Membership prior to the renewal period. Upon purchase all Members are automatically opted into our ‘Rolling Renewal’ program as per our Terms & Conditions.

Same Seat Cut-off

Wests Tigers Premium Reserved Members from 2020 have until Friday October 30, 5pm to renew their same premium reserved seat for 2021. After this date, all Premium Reserved seats that have not been renewed will be released for general sale and cannot be guaranteed. Should Members want to but be unable to renew by this date they will be required to contact Wests Tigers in writing requesting an extension no later than October 30. Once this request is received Wests Tigers Membership team will contact the Member to discuss their options.

Seating Requests

All premium reserved seating requests must be submitted in writing to membership@weststigers.com.au

All seating requests will be accessed post the same seat cut off, October 30. Please note that due to seating availability not all seating requests can be met.

Service and Handling Fee

A service and handling fee of $4.75 applies to all 2021 Membership transactions.

Terms & Conditions

By purchasing a 2021 Membership you have agreed to our Membership Terms & Conditions. To view these Terms & Conditions, please click here.

Updating your details

It is the Wests Tigers Member’s responsibility to update their details once they change. Account details can be updated by clicking here or by contacting our team via membership@weststigers.com.au or (02) 8741 3300 during business hours.

Venue Information

Wests Tigers plays home games across three venues — Bankwest Stadium, Leichhardt Oval and Campbelltown Sports Stadium. The seating maps for these venues can be found on the relevant Membership packages on our Membership website. You can contact the stadiums directly via: